PROCESS


With highly-customized projects, an exact timeline and construction process will vary, but we’ve outlined the overall process for our new construction and remodel projects. They should give you a good idea of how we manage and facilitate your experience and the construction of your project.

Planning: 2-3 months
Design: 2-3 months
Construction: 8-10 months
Total Project: 12-16 months

Consultation

After you’ve checked out our website (paying special attention to our Process and FAQ pages), done your research and decided to build a custom home, we encourage you to contact us to set up a consultation.

For your initial consultation:

-Know your basic requirements (# of bedrooms, # of bathrooms, formal dining, etc.)
-Bring a print out of your favorite floor plan(s)
-Know your budget and financing goals
-Know where you want to build (general location/community or rural)
-Bring a list of your expectations and the top 3 – 5 must-haves for your home

Creating open lines of communication early on is key to our design + build process; we want to know what you like and don’t like and understand your lifestyle before we begin drawing floor plans. We design each home to best fit your needs and personality but also to respect the grade and slope of the land as well as your budget for the project. Once those determining factors have been finalized, our design team can begin working on a proposal.

Proposal

The proposal for your custom home will include personalized floor plans, elevation options and estimated pricing based upon the initial consultation and any other previous correspondence. This concept design provides a visual for you to see a combination of your wants needs and ideas.

Once you have reviewed the proposal and decided that our team and design + build approach is a good fit for your custom home, we will sign the Design Agreement. Depending on the complexity of the plans, $1.50-2.50/sq. ft. of the total living space to be designed will be due at this time. This agreement allows us to proceed with the design of your project and covers the cost of blueprints and engineering. It will take roughly 2-3 weeks to finish designing your house plans and elevations and another 4-6 weeks for engineering to get them permit ready.

Planning

Our team will spend the full 4-6 weeks thoroughly planning and preparing for the construction phase of your project while your blueprints are being engineered. Another agreement will be arranged at $1.25/sq. ft. of finished living space so that we can begin creating documentation, scheduling meetings and finalizing details.

First, we create a room-by-room materials list, a detailed cost spreadsheet and project timeline that we will build on and refer to throughout design and construction. Then we meet with subcontractors, vendors and utility companies to request pricing and discuss your project. Once we’ve reviewed all the bids, we can begin scheduling and make adjustments to the cost spreadsheet and project timeline as needed.

Before we pull permits or order any materials, we will meet to review all the documentation and ensure we are all on the same page. By now, the blueprints should be complete… which means we are only a few short steps away from breaking ground.

Construction & Design

Construction will begin once all necessary documentation has been finalized and both parties have signed the New Construction Contract. The contract outlines the general practices, financial details, potential risks, warranty, etc. Construction typically takes 7-9 months to complete, depending on the time of year and size of house. Your Project Manager(s) will make sure you receive copies of all pertinent documentation, update you regularly on construction progress and budget and be available to address any concerns or answer questions.

Throughout construction you will be working with our design team to make selections, approve drawings and designs and discuss other key components to the home building process. To minimize delays, our design schedule runs 4-6 weeks ahead of the on-site construction to account for lead times when ordering. Our team makes the design process manageable by dividing selections into multiple sections and setting reasonable deadlines. Their fresh perspective, resources and expertise will ensure that your custom home is designed to be a perfect reflection of your style and family.

Completion

In the final weeks of construction, we will be working on a punch list that outlines every detail in each room that needs addressed to ensure our high-quality standards. Days before completion, we schedule a final inspection with the city or county to obtain a Certificate of Occupancy.

After the final inspection, we will do a final walk-thru with you to ensure your satisfaction and give you a copy of the Certificate of Occupancy. There still may be a few things that we need to finish that we were not able to do before you moved into your new home. This may be because of a back order on materials or fixtures or if a subcontractor or crew couldn’t complete a task before your move-in date. Any necessary items will be made a priority and fit into our schedule as soon as possible and other touch-ups or small issues will be completed during your one-month warranty visit.

Warranty

As you move in and return to your normal lifestyle, you might find something here or there that you won’t know how to operate or that may need an adjustment. We promise to be readily available to address any concerns, issues or questions you may have during your first few weeks in your new custom home.

Before you sign the New Construction Contract, we provide you with a copy of our warranty that details our coverage for the exterior and interior of your home. We offer a 1-year limited warranty on labor and also make sure to set up all your extended manufacturers’ warranties. We try to schedule all non-emergency warranty claims one month, three months, six months, nine months and one year after completion. Any emergencies are handled by your Project Manager on a case-by-case basis.

Planning: 3+/- weeks
Design: 3+/- weeks
Construction: 6 week lead time
Total Project: Dependent on project

Consultation & Proposal

If you’re thinking about remodeling or adding onto your home, we encourage you to read through our list of services and process page before you contact us to discuss your project. A Project Manager specializing in that specific type of project will contact you to set up a free consultation. During the consultation, we will take all necessary measurements, pictures of the project site and discuss your ideas and goals for the project. It is important for us to understand your overall vision and a complete scope of work so we can create a preliminary estimate.

We will present the estimate within 7-10 business days, depending on the size and complexity of your project. The initial figures are based on average square foot pricing and the scope of work that was discussed. While you are reviewing the estimate, we will be readily available to answer any questions you may have or make changes or additions to the estimate. If you would like to proceed with the design phase of the project, we will then provide final pricing once we’ve determined the scope of work and finalized the material selections.

Design

When you are comfortable with the proposal that our team has presented, we will sign a Design Build Services Agreement. A deposit of 4% of the bid ($1000 minimum) will be due at this time to allow our team to begin planning and designing your project. There could be unforeseen obstacles during construction when remodeling and with our highly-custom designs it is important for our team to finalize as many details as possible before construction. The design phase may take a few weeks but a well-planned and well-executed project is well worth the wait.

We will start by finalizing floor plans and layouts, tentatively scheduling your project and creating all the necessary documentation. While our team is preparing your project for construction, you will be meeting with the Project Designer to finalize selections. She will offer high-quality options that are within your budget and match your style. Once all selections have been made we will then provide you with final pricing, an estimated start date and all necessary documentation.

Schedule

Before we begin scheduling subcontractors or ordering materials, we will present the Scope of Work, Construction Contract and Warranty for your review. The Scope of Work outlines all work to be performed on site and all materials you’ve selected. The Construction Contract covers general practices, financial details, potential risks, etc. Lastly, the Warranty explains in detail what your coverage is on the components and workmanship performed within the project.

After you’ve approved these documents and signed the Construction Contract, we will order materials, schedule our crew and subcontractors and begin finalizing a calendar for your project. Because some materials selected may be special order with longer lead times, we wait to finalize the schedule until we have ordered most of the materials so that we can complete your project in a timely manner.

Construction

Each remodel project is so custom and unique it is difficult to set exact timeframes for the many services that Owen Homes offers. However, we have found that construction for a typical kitchen remodel runs 4-6 weeks, an addition usually ranges anywhere from 3-6 months and a bathroom remodel takes about 3-4 weeks on average.

Throughout the project your Project Manager will update you on progress, coordinate and manage the entire project and troubleshoot any unexpected, unforeseen issues that may arise. We will accept changes, when possible, after we’ve started construction; changes are recorded in a change order and we will update the schedule to reflect any delay if necessary. Changes and additions to construction or materials are facilitated through your Project Manager and our Interior Designer.

When we start the last week of construction, we will create a punch list that outlines every detail that needs addressed to ensure our high quality standards. Before completion, we will schedule a final walk-thru with you to ensure your satisfaction. There still may be a few things we need to do to complete your project due to a back order on materials or subcontractor availability. These items will be made priority and scheduled as soon as possible.

Warranty

As you begin to use your improved home over the next few weeks after your project is completed, feel free to contact us for any questions you may have. We understand the importance of standing behind our work as our primary source of new projects comes from the referrals of our satisfied clients.

Owen Homes provides a Warranty that begins when the project is considered complete, typically at the final walk-thru. Beyond our own warranty, we help set up all of your extended manufacturers warranties on the applicable products included in your project. We try to schedule all non-emergency warranty claims one month, three months, six months, nine months and one year after completion. Any emergencies are handled by your Project Manager on a case-by-case basis.