FAQ


There are many components to consider before you build a custom home or remodel your home. Our FAQ will give you an idea of what to expect when working with Owen Homes for your next project. We’ve organized these questions into three categories: general practices, new construction projects and remodel projects.

Do you have references from previous clients?

Yes, we have several previous clients that have provided their contact information and/or given us permission to show their home. We would be happy to connect you with a previous client if you would like a homeowner’s perspective or to tour a home so you may view our craftsmanship. We also encourage you to read through the reviews our clients have left on our Houzz or Facebook page.

Who will be working at our home?

Owen Homes’ construction team and trusted and reliable subcontractors will be working on your project. We guarantee that everyone working on site is licensed and insured.

Do you offer financing?

We do not offer financing. We encourage all of our clients considering a New Construction project to contact Platte Valley Bank for a construction loan. For remodels, we recommend speaking with your financial advisor or bank to decide the best approach to financing your project. Typically remodel projects are funded through a home equity loan or a refinance on an existing mortgage. Please note that we cannot accept 203K, NACA or similar loans.

Will the construction be a disturbance to my neighbors?

It is our goal to be respectful of your neighborhood while operating in a professional and friendly manner. Your Project Manager will ensure our team is considerate throughout the project by avoiding parking in front of mail boxes, driving cautiously around project sites and maintaining a clean project site.  They will also notify your neighbors ahead of time so they will be aware of the increased activity and know who to contact if necessary.

How can I make updates and changes throughout the construction process?

Contact your Project Manager or our Interior Designer if you would like to update or make a change during the construction process. Together they will facilitate any changes or updates by documenting them in a change order, ordering materials as necessary and adapting construction if applicable. In some cases, not all updates or desired changes will be possible due to budget requirements, product or subcontractor availability or the stage of construction.

Can I purchase my own material(s) and/or hire my own subcontractor(s) for my project?

Owen Homes has spent the last ten years finding local, experienced and well-respected companies that properly install and/or provide high-quality building materials. We are able to warranty their work and materials because they have specific product standards, warranties and thorough installation methods that not only ensure their reliability and durability but also reflect our high-quality standards. The relationships we have built ensure our subcontractors will make our projects a priority and work hard to meet deadlines to keep our projects on schedule. We cannot guarantee our subcontractors will install materials you’ve purchased or warranty their work when installing said materials. Therefore, we strongly discourage purchasing your own materials or hiring your own subcontractors for construction. If you insist on using your own materials or subcontractors, we are open to discussing this on a per-case basis, but the materials you’ve purchased and the work provided by the subcontractor will not be included in our Warranty.

What's your average build time?

The average build time for a custom home is about 7-9 months depending on size, materials, weather and time of year. It usually takes 6-12 weeks prior to building to allow enough time to design the plans, discuss materials used, pull permits and schedule the project.

How much does a custom home cost?

Below are initial figures based on square footage that we use to guide potential clients and reference when creating a proposal:

Ranch Home – Main Level Conditioned: $180-$190/sq. ft. (excludes garages, porches)
1.5 Story Home – Main Level and Upstairs: $165-$175/sq. ft.
2-Story Home – Main Level and Upstairs: $150-$160/sq. ft.
Basement Finish  $45-$55/sq. ft. on average; bedrooms and recreational rooms are less; bathrooms and wet bars are more.
Screened Porch  $5000 – $8000 depending on size.
Suspended Garage – $10,000 – $15,000 depending on size.
Rural Approximates (in addition to amounts above):
Septic system – $15,000 – $20,000
Gravel driveway cut-in – $3,000 – $6,000
Water service line to house – $3,000 – $6,000
Electric service to house- $3,000 – $10,000
Propane tank set and filled- $3,000 – $5,000

Our average square foot pricing excludes the lot/land or any realtors’ commissions that may apply based on subdivision requirements. We have found that when bidding our custom built homes, they do not price for less than $400,000 (excluding lot/land), even for homes with small square footage or standard finishes. Each house type would include a standard 3-car garage, 9′ tall basement and all of the typical Owen Homes upgrades such as durable flooring, quality kitchen and baths, durable windows, efficient insulation and superior exterior finishes. We would be happy to schedule a consultation to discuss your project in depth and provide specific pricing for the custom home you want to build.

How will the finances work?

Financing a custom built home is quite different than buying an already built home. There are several options to explore regarding pricing and payment for your custom home. We will explain the different options in detail and discuss your budget for the project at our initial consultation.

We use the information from the consultation, your budget and our average square foot pricing to create an initial proposal. The proposal will include a concept house plan and elevation, timeline and detailed cost spreadsheet that breaks out all of the components for the project based on your lot and floor plan preferences. With your approval to proceed, our team will meet with our suppliers and subcontractors to receive bids to further develop your cost spreadsheet.

How we determine the final price and payment(s) depends on the option you’ve chosen. However, any changes or upgrades made throughout the design or construction phase may result in a change order and be added onto the final price of your home. We understand that financial stress can complicate the build process and hinder your experience so our team will update you on the overall cost and/or change orders for your custom home every few weeks if applicable.

What kind of documentation do you provide?

The Design Agreement is a formal agreement stating you are accepting the preliminary bid; this allows Owen Homes to finalize your blueprint and submit the plans to engineering.

The Origination Agreement permits Owen Homes to begin planning and designing your project. We will prepare all necessary documentation, begin meeting with and scheduling subcontractors and preparing for the construction of your custom home.

The New Home Construction Agreement is a contract between the homeowner(s) and Owen Homes that protects both parties and includes the payment schedule and a lien waiver form. This agreement also outlines important information on insurance and licenses, construction process and possible risks.

The Construction Timeline is a tentative schedule for you to reference. The schedule changes daily due to subcontractor and/or material availability, weather or other unforeseen issues. Your Project Manager will notify you of any major schedule changes and provide you with a start and completion date.

The Materials List details every component of your custom home. We organize this list by trade and use this throughout the design process. It is your responsibility to read through the materials list in its entirety to ensure accuracy and check for any errors.

The Cost Spreadsheet breaks down the cost for all materials and labor needed to complete your project. Any changes to the materials list may result in a change to the cost spreadsheet; we will constantly develop both documents throughout construction.

The Warranty specifically outlines Owen Homes’ responsibilities during the warranty period.

Other documentation if applicable will include project sketches, layouts, renderings, cabinet designs and change orders.

Do I need to provide house plans?

Owen Homes does not limit you to choosing a home from our inventory of house plans. Our design team can create new house plans, customize Owen Homes’ plans or personalize other house plans to fit your family and lifestyle. Before we begin the design process, think about the specifications of your future home: How many bedrooms and bathrooms do you want? Do you want a ranch-style home, one-and-a-half story, etc.? Think about the functionality of each room and the desired layout of the home. We can assist from there in creating a plan that fits your design needs.

Do I have any input on exterior/interior design?

Absolutely! Our team works with you to design the layout and structure of your home and then assists you in selecting the materials and finishes to complete your home. We offer a wide range of options rather than pre-selected packages because we believe in customizing your home to fit your lifestyle and personality.

When will decisions need to be made?

You will meet with our team several times throughout the project to make selections, approve drawings and designs and discuss other key components to the project. In order to avoid major delays in construction, decisions and selections are typically made 4-6 weeks before installation. Prior to each meeting they will give you an idea of what to expect and provide you with examples and/or resources you may find beneficial.

Are there any possible issues I should be prepared for?

When building a home there may be some unforeseeable issues that we come across during construction that weren’t apparent when we first bid the project. This may apply more so to rural homes versus homes built in a subdivision.

Who can I contact if I have a question, comment or concern throughout the process?

Owen Homes dedicates a team to each project to ensure quality and client satisfaction. Your assigned Project Manager and our Interior Designer will be able to answer questions regarding construction, schedule and design; any financial questions should be directed to Luke Owen. However, the team will be contacting you and each other regularly to discuss the project and provide updates on any changes to the schedule, design or financial status.

Our team will be available during normal business hours by cell (call or text), email or scheduled meetings. We encourage you to contact us for any comments, questions or concerns regarding your project, but please consider the importance of the matter when calling during non-business hours.

How much will my project cost?

Below are average figures that we use to guide potential clients and reference when creating a proposal:

Room Additions – $175/sq. ft.; $75,000 minimum
Garage Additions – $45,000 minimum
Basement Finish – $45-70/sq. ft.; bedrooms and recreational rooms are less; bathrooms and wet bars are more.
Full Kitchen Remodels – $35,000 – $55,000
Full Master Bath Remodels – $19,000 – $35,000
Full Bath Remodels – $9,000 – $15,000

Each project can widely vary in cost due to the scope of work, finishes, fixtures and other factors. These average prices include typical Owen Homes’ upgrades such as durable flooring, quality cabinetry and countertops, durable windows, efficient insulation and superior exterior finishes. We would be happy to schedule a consultation to provide you with pricing that reflects the scope of work for your project.

When are payments due?

After we have presented the preliminary bid and you’ve approved to proceed with the process, all parties will sign the Design Agreement. At that time a deposit of 4% of the estimate ($1000 minimum) is due to begin the design and planning phase of your project. Once the details have been finalized and you have made all of your design selections, your Project manager will update the Work Agreement and create a Construction Agreement. The Construction Agreement will outline a payment schedule that corresponds with the progress on site. We prefer payments by check, but we will accept cash or Paypal. If you make a payment through Paypal, a 3% processing fee will be added.

When can you start?

Once you’ve accepted the proposal, signed the Design Agreement and paid an initial deposit, we will begin developing all necessary documents and planning out the details for your project. Meanwhile, you will be meeting with our Interior Designer to finalize layouts and select materials. Planning and design takes anywhere from 3 to 6 weeks, depending on the size and complexity of the project.

After the Work Agreement has been updated to reflect your selections and the Construction Agreement has been signed by all parties, we will set a tentative start date for your project. Start dates for remodel projects will always depend on the current schedule, but we usually have a 6-week lead time. We will order the necessary materials and schedule subcontractors during this lead time so we can maximize efficiency and avoid any major delays once construction begins. We will provide a copy of the tentative schedule for your reference, but this is only meant to give you an idea of how we will undertake the project; the schedule is not a guarantee as plans may change daily due to weather, material availability or unforeseen issues. Your Project Manager will update you with any schedule changes.

What kind of documentation do you provide?

The Design Agreement is a formal agreement stating you accept the preliminary bid; this allows Owen Homes to begin planning and designing your project.

The Scope of Work details all work to be performed on site and all materials selected. It is the homeowner’s responsibility to read through this document in its entirety to ensure accuracy and to check for any errors.

The Construction Agreement is a contract between the homeowner(s) and Owen Homes that protects both parties and includes the payment schedule and a lien waiver form. This agreement also outlines important information on insurance and licenses, construction process and possible risks.

The Warranty specifically outlines Owen Homes’ responsibilities during the warranty period.

Other documentation if applicable will include project sketches, layouts, renderings, cabinet designs, change orders and a project schedule.

Who can I contact if I have a question, comment or concern throughout the process?

Owen Homes dedicates a team to each project to ensure quality and client satisfaction. Your assigned Project Manager will be able to answer questions regarding construction, schedule and financial information, and our Interior Designer will be able to help with design and materials. However, the team will be contacting you and each other regularly to discuss the project and provide updates on any changes to the schedule, design or financial status.

Our team will be available during normal business hours by cell (call or text), email or scheduled meetings. We encourage you to contact us for any comments, questions or concerns regarding your project, but please consider the importance of the matter when calling during non-business hours.

When will decisions need to be made?

The Project Manager and Interior Designer will need to meet with you several times throughout the process. We take advantage of the lead time before construction begins to plan and design. Depending on how many decisions you need to make, our Interior Designer will divide the selection process between several meetings for a manageable and stress-free experience. You will be approving layouts and designs, making selections and discussing other key components at these meetings.

Are there any possible issues I should be prepared for?

Sometimes during construction there are unforeseeable issues that arise that weren’t apparent when we initially bid the project. It is suggested that the owner have a 5-10% contingency allowance because anything not explicitly listed on the Work Agreement may result in additional expenses. The older the home, the greater the risk for surprise expenses; what we cannot see, we cannot bid.

How will you protect my property?

Owen Homes takes several steps to protect and respect your property. Before we begin construction, we suggest moving any smaller items from the area and removing any pictures or decorative wall items from surrounding rooms to prevent damage. We will carefully lay protective plastic flooring from the main door to the project area and create plastic barriers to wall off construction from the rest of the home. On a daily basis we will keep the construction area reasonably kept, lock any outer doors used and turn off any lights. We devote time to clean up and do our best to contain dust, but it is inevitable in any remodel project to have a more dust than normal throughout your home; for larger projects we suggest having the air ducts cleaned upon completion.

What happens with excess materials and scrap?

Our projects include costs to cover our time spent maintaining a reasonable amount of clean up throughout the project.  If not providing a dumpster, we will be responsible for hauling away the trash and debris caused by our work, unless this has been removed from the contract.

On many projects, there may be left over materials which Owen Homes may return to vendors or keep.  These excess materials belong to Owen Homes and will not be credited to the owner.  The price shown on the agreement to perform a particular trade is the cost to the owner, regardless if Owen Homes has ordered too much or too little.  Owen Homes will leave a small quantity of some materials for the owner to have on hand in case it is ever needed in the future, such as a few extra tiles, left over paint, etc.